Hb 999 Terms & Conditions — Please read before using the platform

1 General Terms & Introduction

Hb 999 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online betting and gaming service provider. This Terms & Conditions document constitutes a legally binding agreement between hb 999 and its users.

By registering, logging in, or using any service on hb 999, you are automatically considered to have fully accepted these Terms & Conditions. Please read them carefully before registering.

These terms were written in Bengali for the convenience of users in Bangladesh. In the event of any linguistic ambiguity, the English version shall be considered the authoritative text.

2 Account Registration & Eligibility

To open an account on hb 999, the following requirements must be met:

• You must be at least 18 years of age. We may request proof of identity at any time for age verification purposes.
• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• All information provided during registration must be accurate and truthful. Accounts found to contain false information will be terminated.
• It is the user's responsibility to keep their account password and login credentials confidential. Sharing them with any third party is not permitted.
• After registration, you must verify your email address or phone number. Some features may be restricted until verification is complete.

Hb 999 reserves the right to reject any registration application without providing a reason, particularly if the application is suspected to be fraudulent.

3 Betting Rules & Terms

Before placing a bet on hb 999, familiarise yourself with the key rules below. These rules apply to all Sports Betting, live betting, and other betting activities.

• Once a bet is confirmed, it cannot be cancelled or modified. Please review the odds and stake carefully before placing your bet.
• If incorrect odds are displayed due to a technical error, hb 999 reserves the right to void the affected bet.
• If a match is cancelled or no result is determined, the bet amount will be refunded.
• If odds change while a bet is being placed during live betting, the updated odds will apply. Bets will not be accepted at outdated odds.
• If a suspicious betting pattern is detected, hb 999 reserves the right to investigate and, if necessary, void the bet in question.
• Maximum bet limits may vary depending on the type of game or event. Specific limits are displayed on the platform.

4 Deposit & Withdrawal Policy

All policies related to financial transactions on hb 999 are detailed below. For any payment-related issues, please contact our support team.

• The minimum deposit is ৳500. The maximum limit is determined by your account verification level.
• Deposited funds are generally credited to your account instantly. If there is a delay, it will be resolved within 1–3 hours.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• The minimum withdrawal amount is ৳1,000. Withdrawals can only be made to a registered payment method.
• KYC verification must be completed before your first withdrawal. A copy of your national ID or passport is required.
• To withdraw an amount exceeding your total deposits, at least one full betting turnover must be completed.

Hb 999 follows international standards for anti-money laundering. If a suspicious transaction is detected, the account may be temporarily suspended and additional verification may be required.

5 Bonus & Promotion Terms

The following terms apply to hb 999 bonuses and promotions. By accepting a bonus, you automatically agree to these terms.

• The welcome bonus applies to your first deposit only. Each user is eligible to receive this bonus once.
• Wagering requirements must be met before withdrawing any bonus funds. Typically, you are required to bet 10–20 times the bonus amount.
• Bonus funds can only be used for betting and cannot be withdrawn directly.
• If bonus abuse is suspected, hb 999 reserves the right to void the bonus and suspend the account.
• Each promotion may have its own validity period and specific terms, which will be stated on the relevant promotion page.

6 Prohibited Activities

The following activities are strictly prohibited on hb 999. Any violation may result in permanent account closure and forfeiture of funds.

• Creating multiple accounts or using another person's account.
• Registering with a false identity or providing inaccurate information.
• Operating multiple accounts for the purpose of abusing bonus offers.
• Placing bets using match fixing or insider information.
• Using automated bots or software to place bets.
• Attempting to hack or gain unauthorized access to the platform's systems.
• Using hb 999 for money laundering or any transactions involving illegal funds.

7 Account Suspension & Closure

Hb 999 reserves the right to temporarily or permanently close an account in the following circumstances:

• Violating any clause of the Terms & Conditions.
• Failure to pass KYC verification, or if false information is found.
• If suspicious betting patterns or fraudulent activity are detected.
• Extended account inactivity (generally 12 months).

Users may request account closure at any time. Any remaining balance must be withdrawn before the account is closed. Funds left in the account after closure may not be refundable.

8 Limitation of Liability

Hb 999 accepts no liability for the following:

• Bet processing interrupted due to loss of internet connectivity.
• Delays or failures caused by third-party payment gateways.
• Losses incurred due to unauthorized use of a user's login credentials by a third party.
• Force majeure events such as natural disasters, war, or government-imposed restrictions.

Hb 999 always strives to provide reliable service, but technical issues may occasionally cause temporary disruptions. No compensation can be claimed in such cases.

9 Privacy & Data Protection

Hb 999 is committed to protecting users' personal information. Our full privacy policy is published separately.

• Personal information provided during registration is used solely for the purpose of delivering our services.
• Personal information is not shared with third parties except where required by law.
• All data is secured with 256-bit SSL encryption.

For more details, visit our Privacy Policy Please read this page.

10 Right to Amend Terms

Hb 999 reserves the right to partially or fully amend these terms and conditions at any time. Notice will be given on the platform before any changes take effect.

Continued use of the platform after any changes will be treated as acceptance of the updated terms. If you do not agree to the new terms, you may request to close your account.