Our Privacy Policy is built on full transparency — covering how your personal information is collected on hb 999, where it is stored, and who it is shared with. By using our platform, you are deemed to have accepted this policy.
Hb 999 (hereinafter referred to as "we", "our", or "the Platform") places the highest priority on protecting the personal data of its users. This Privacy Policy explains what data we collect, how we store it, and the purposes for which it is used.
This Privacy Policy applies to the hb 999 website, mobile app, and all digital services. By registering on our platform or using any of our services, you are deemed to have accepted the terms of this Privacy Policy.
Our Privacy Policy has been developed in accordance with international data protection regulations. Local laws and regulations applicable to Bangladeshi users are also observed.
Important: This Privacy Policy should be read alongside our Terms & Conditions. Together, both documents define the relationship between hb 999 and you.
Hb 999 only collects information that is strictly necessary. The categories of data we collect are detailed in the sections below:
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Contact Information | Account Creation & Communication | Yes |
| National ID | KYC Verification | Prior to Withdrawal |
| Payment Information | Transaction Processing | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| Cookies | Experience Improvement | Optional |
Hb 999 collects user information through various methods, each of which is secure and operated in accordance with international standards.
Our Commitment to Transparency: hb 999 never collects your personal data without your knowledge or consent. You will be informed at every stage of the data collection process.
Hb 999 uses collected data solely for specific, legitimate purposes. Each purpose is clearly outlined below:
Hb 999 never sells your information to advertisers or unrelated third parties. Data use is always limited to the specific purposes outlined above.
Hb 999 shares user data with third parties only to a very limited extent and for specific purposes. The cases where sharing may occur are outlined below:
Never shared: Your data will never be sold or transferred to third parties for advertising, marketing, or any other commercial purpose. This is hb 999's commitment.
Hb 999 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure platform security.
You can manage cookies through your browser settings. However, disabling cookies entirely may limit certain features on the platform. In the hb 999 app, cookie settings can be managed from the app's privacy menu.
Hb 999 does not retain user data beyond the time it is needed. Retention periods vary depending on the type of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as the account remains active | Service Delivery |
| Transaction Records | 5 Years | Legal Obligations |
| KYC Documents | 5 Years | Regulatory Requirements |
| Support Chat Logs | 2 Years | Quality Control |
| Technical Logs | 90 Days | Security Monitoring |
| Cookie Data | 30 Days | Session Management |
Once the retention period expires, data is securely deleted or anonymized. Retention may be extended in cases of legal liability or ongoing investigations.
As a user of hb 999, you hold several important rights over your personal data. These rights are recognized under international data protection laws.
You may request a complete copy of the information we hold about you at any time.
Please contact support to correct any inaccurate or outdated information.
After closing your account, you may request that your personal data be deleted.
The right to object to and restrict the use of your data for specific purposes.
You have the right to download your data in a readily accessible format.
You can unsubscribe from promotional emails or messages at any time.
To Exercise Your Rights: To exercise any of the rights above, contact the hb 999 support team. We will respond to your request within 30 business days.
Hb 999 strictly prohibits anyone under the age of 18 from using the platform. We take the protection of minors' privacy very seriously.
If you believe a minor is using our platform, please notify our support team immediately.
Hb 999 may update this Privacy Policy in part or in full as needed. We will notify users via email or through the platform prior to any significant changes.
The date of the latest update will always be shown at the top of this page.
For any questions, comments, or complaints regarding this Privacy Policy, please contact our data protection team:
Complaints Process: Once your complaint is submitted, we will provide a ticket number that you can use to track its progress.
All data transmissions on hb 999 are protected by high-grade 256-bit SSL encryption, preventing any third party from reading or altering your information.
We never sell your personal information to advertisers or any other third party. This is a core principle of hb 999, and it is a commitment we stand by.
Every user's identity is verified to maintain a safe environment, helping prevent fraud and unauthorized access.
User data is stored in encrypted databases. Both physical and digital security measures are in place at the server level.
Data is automatically deleted once the required retention period has passed. No excess data is kept — this is our data minimization policy.
Hb 999's Privacy Policy is built in accordance with international GDPR standards, one of the world's most comprehensive data protection frameworks.
Hb 999 is fully committed to protecting your data. Enjoy Sports Betting, jackpots, and Live Casino in a safe and secure environment.